Privacy Policy

Effective Date: 6 March 2026
Website: www.hearttopaw.com
Business Name: Heart to Paw
Owner: Sunni Dawson
Contact Email: hola@hearttopaw.com

1. Introduction

Heart to Paw (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit this website, book an animal communication session, join our email list, or otherwise interact with our services.

We aim to comply with applicable international privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA/CPRA), and other relevant privacy frameworks.

2. Information We Collect

A. Information You Provide

When booking a session or contacting us, we may collect:

• Name

• Email address

• Phone number (if provided)

• Information about your animal friend

• Questions or concerns about your animal

• Communication related to session requests

• Testimonials or feedback (with permission)

B. Automatically Collected Information

When you visit this website, we may automatically collect:

• IP address

• Device information

• Browser type

• Website usage data

• Cookies

3. How We Use Your Information

We use personal information to:

• Provide animal communication sessions

• Respond to inquiries

• Process bookings

• Send confirmations and session details

• Share newsletters or updates (with your consent)

• Improve website functionality and services

We do not sell or rent personal information to third parties.

4. Information About Your Animal

Information shared about your animal companion is used solely to support the session or communication requested.

This information is treated with care and respect and is not shared publicly without your permission.

5. Third-Party Services

We may share limited information with trusted service providers necessary to operate the business, including:

• Hostinger for website hosting

• Hostinger Reach for newsletters and communications

• Payment processors such as Stripe, PayPal, or Wise

These providers process information on our behalf and maintain their own privacy policies.

6. Cookies and Website Analytics

This website may use cookies or similar technologies to:

• Monitor website traffic

• Improve user experience

• Analyze website performance

You can adjust cookie settings through your browser preferences.

Where required by law, a cookie consent banner may be presented.

7. Data Retention

We retain personal information only as long as necessary to:

• Provide services

• Maintain client communication records

• Comply with legal or financial obligations

You may request deletion of your personal information at any time, subject to reasonable administrative requirements.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent for communications

• Lodge a complaint with a data protection authority

To exercise these rights, please contact us at the email address below.

9. Data Security

We take reasonable steps to protect your information through appropriate technical and organizational safeguards.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not intended for individuals under 18.

We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

12. Contact

If you have questions about this Privacy Policy or your personal information, please contact:

Heart to Paw
Sunni Dawson
Email: hola@hearttopaw.com
Website: www.hearttopaw.com